Privacy Policy
This policy explains what data HestiaMatch LLC collects when you visit or buy from shop.hestiamatch.com.
What this site collects
This site is a static storefront. We do not use tracking cookies, analytics scripts, or advertising pixels. Your visit is not logged beyond standard web server access logs (IP address, timestamp, requested page), which are retained for 30 days for security and operational purposes only.
What Stripe collects at checkout
When you click a Buy button, you are redirected to Stripe's hosted checkout page. Stripe collects the information required to process your payment and ship your order, including:
- Name, email address, and shipping address
- Payment card details (processed by Stripe; never seen or stored by us)
- Billing address, if different
Stripe's use of this data is governed by the Stripe Privacy Policy. We receive only the information needed to fulfill your order: your name, email, shipping address, order details, and a transaction reference.
How we use your order information
We use your order information exclusively to:
- Fulfill and ship your order (shared with our fulfillment partner and, where applicable, your destination's postal carrier)
- Send you transactional email about your order (confirmation, shipping, delivery)
- Respond to support requests
- Meet legal, tax, and accounting obligations
We do not send marketing email from this shop, and we do not sell or share your order information with third parties for marketing purposes.
Data retention
Order records are retained for 7 years for tax and accounting purposes. You can request deletion of any data not required by law by emailing shop@hestiamatch.com.
Your rights
If you are a resident of California, the EU, UK, or another jurisdiction with data protection laws, you have the right to access, correct, or delete personal information we hold about you. Email shop@hestiamatch.com to make a request.
Contact
Privacy questions: shop@hestiamatch.com.